• 3.1 2 Reviews
  • Netmeds

  • Drugs & Medications

 Gaurav Gupta's review for Netmeds.com

Gaurav Gupta

2 months ago  

Summary: . Do Not Buy Medicines from NetMeds. It’s a Greedy company with Unreliable Delivery, Zero Credibility and Malicious Practices. . Details: . Since, I and my wife, due to sedentary work, suffer from chronic lower back and neck pain, we purchase Omnigel tube in bulk to last for a few months. I ordered a few on 12-Sept-24 which was supposed to get delivered by 15-Sept (Sunday). When it did not arrive, I inquired, and they said unapologetically that manufacturer increased price on 13-Sept, so although they had shipped, they retracted the shipment, then cancelled it on 14-Sept, and have initiated refund on 15-Sept (which I still haven’t received). None of which was communicated to me at all. Basically, they wanted to sell the same old lot at higher prices. The price even unto today (16-Sept) is unchanged on their website. And without sharing what’s the new price, they wanted me to place a new order at new price !! It’s a completely greedy and unreliable company with zero credibility. They even disabled the Status and Invoice in Order History so that now I cannot track the sequence of what they did. Absolutely rotten practice to deceive customers. Even the customer support on Twitter is extremely terrible and arrogant.

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Ratings

Product Quality
  3
Packing & Shipping
  2
Value for Money
  1
Product Variety
  4
Customer Support
  1