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 Rajshekar Ks's review for Woodenstreet.com

Rajshekar Ks

4 years ago  

WORST place to BUY furniture, HORRIBLE, RUDE SUPPORT TEAM, CHEAP QUALITY when Delivered !! ORDER ID 55925 Hello am Rajshekar , I have booked a King Size Bed from Woodenstreet by paying 34K and they assured me of 5WEEKS delivey and one guy emailed me telling he is the poinit of contact for everything. After 5weeks period he stoped replying to my email and after several follow ups 2 more frm support team came in the picture and finally got the delivery after 9WEEKS. The product was Defective on arrival. Immediately the photos were sent to the support team guy and he told they will get the Broken part replaced. I waited for 4-5days and called that Guy , he stopped receiving my calls.. I had sent serveral emails and another guy frm Support team replied after a week and told it will be replaced and told me that damaged Bed will be picked up from my place and return after 6days.. initially during booking their claim was it will be manufactured from factory and takes 3-4 weeks for manufacturing and 1 week for delivery. Now how can they replace bed in 6days ?? I felt that they pickup the damaged one and repair the same and send it back to me.. Then that guy assured me that in 10 days they will send me Replacement and then pick the damaged one.. After 10days that guy also disappeared and another guy came into look and told the other guy didnt infrom the manufacturing team to start production, so he asked me to wait for another 20days( already 1 month over receiving damaged bed) , for which i didnt agree. They denied Refund. After getting them calls from local Kannada Organisations at BANGALORE and THREATNING that they will inflict damage to the ShowRoom frm which purchase happened, they finally agreed to Refund. Now they say they will takeback the Bed and refund after 4days.. Still NOT REceived REFUND. Guys PLEASE DONT BUY from Woodenstreet.. U get HARASSED from them right from booking to post delivery cum REFUND. It was the worst purchase i had ever done in my Life.. ALL their Reviews on WEBSITE, MouthShut, Google and other places are all FAKE !! ( I too saw reviews and booked) WORST place to BUY furniture, HORRIBLE, RUDE SUPPORT TEAM, CHEAP QUALITY when Delivered !!

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Ratings

Product Quality
  1
Packing & Shipping
  1
Value for Money
  2
Product Variety
  1
Customer Support
  1