I would like to give a very detailed review of the fashion station as I have been their customer since 2016. 1. Products are excellent. No 2nd thoughts about it. Such products will never be available on website like Nykaa or Biba etc. They are Exclusive and their handwriting is completely different. 2. Customer service - well I have not faced any major challenges however I think there is a lot of scope of improvement. The customer service does not reply immediately to which is a must in this age. 3. Shipping is okish as the shipments depends how soon the fashion station receives it from the designer. After research I have found that sometimes there is a delay from designer side. Once goods are received by the fashion station their team dispatches the order same day or max by next day. 4 Returns are cool. I mean they offer no questions asked returns policy but there is no pickup facility. 5 overall experience is quite good considering the business model these guys are working on. Specially the products are out of the world.