• 4.1 126 Reviews
  • The Fashion Station

  • Women's Clothing

 Ria Arora's review for Thefashionstation.in

Ria Arora

3 months ago  

RUDE UNPROFESSIONAL REFUND PENDING 2.5 months REFUND PENDING FOR 2.5 months Refunds worth Rs11382 were pending for 2.5 months. Called day and night and left a zillion Mails and messages on following numbers - 8368203570 9811678252 8386718400 9891891842 9990968786 NO RESPONSE whatsoever. Even visited their registered return address in greater noida and the building they used to operate out of until last year was all in shambles and shut down! Wrote so many reviews and even contemplated legal action. Suddenly someone called Neetu called me and refunded money for 2 out of 3 orders some 8 days ago and insisted I remove negative reviews and post positive ones. I refused to post positive reviews and promised to remove negative one the third order(997001 Rs 3680) is refunded as well. Suddenly like others even she disappeared. Again same process, calling daily, leaving a 100 messages, trying to be patient and polite but NO RESPONSE. Finally got frustrated and threatened to post negative reviews and I finally got a response and a promise of refund today but again same rude treatment. They are entitled and refuse to treat the customer with respect. No refund was initiated today either and now she has conviniently pushed it to Monday. In the meanwhile I’m pretty sure even this number will be deactivated! DO NOT TRUST THEM, NO ONLINE PAYMENTS WHATSOEVER. Even if they refund, they can’t be trusted! This is not how a business is run! Shame on you!!

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Ratings

Product Quality
  1
Packing & Shipping
  1
Value for Money
  1
Product Variety
  1
Customer Support
  1