These guys are frauds. They will promise you everything while booking and once you make the payment, they will start giving excuses the next day. I confirmed with them while booking if they will deliver to a particular location and they confirmed they will. However, next day they said to that location they can't send flowers, instead they can deliver cake. Why should I take some waste thing they want to give just because they have poor management?? When I got in touch with their support, this time no one was responding on their live chat and their whatsapp. Only through email, they were responding in a very informal and abusive manner as if it was my fault. When I asked for refund, their response was very clear that they will not refund. I paid extra 200Rs for fixed time delivery and I lost all the money. Their name says happiness unlimited. They are only taking happiness away from you. PLEASE PEOPLE, BE CAREFUL OF THESE FRAUDS AND DON'T BOOK THROUGH THEM!! THEY ARE THE NEW SCAMMERS IN THE NAME OF FLOWER GIFT.